Tax credits customers have less than a month to renew their claim or risk having their payments stopped, HM Revenue and Customs (HMRC) has warned.
The annual deadline is 31 July. More than 300,000 customers who received a renewal pack with a red line across the first page still need to confirm their circumstances for the current tax year to continue receiving payments.
Circumstances that could affect tax credits payments include changes to living arrangements, childcare, working hours or a change in income.
The quickest and easiest way for customers to renew is digitally via GOV.UK or the HMRC app.
“Please act now to meet the 31 July deadline for renewing your tax credits or your payments could stop. There is no need to call us, it is quick and easy to renew via GOV.UK or the HMRC app. For details on how to renew, search ‘manage my tax credits’ on GOV.UK.”
Myrtle Lloyd, HMRC’s Director-General for Customer Services
Tax Credits Renewals
HMRC sent out two types of renewal packs to 1.5 million customers between 2 May and 15 June 2023. These were:
- ‘reply now’ packs had a red line across the first page and the words ‘reply now’. Customers must confirm their circumstances to renew their tax credits
- ‘check now’ packs had a black line across the first page and the words ‘check now’. Customers whose details are correct do not need to do anything and their tax credits will be automatically renewed
Help and support is available on GOV.UK for customers renewing claims. HMRC has released a video to explain how tax credits customers can use the HMRC app to view and update details.
By the end of 2024, tax credits will be replaced by Universal Credit. Customers who receive tax credits will receive a letter from the Department for Work and Pensions (DWP) telling them when to claim Universal Credit. It is important that customers claim by the deadline in the letter to continue receiving financial support.
The government is offering Help for Households. Check GOV.UK to find out what cost of living support individuals could be eligible for.
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